Service Delivery Data Storage
(2004) Accountability and Resource Management System (ARMS)
The Accountability and Resource Management System (ARMS) hosts and supports a web-based case management and labour force database system. ARMS is used by many Indigenous Skills and Employment Training Strategy Agreement Holders (ISETSAH, formerly known as ASETS) to meet case management and accountability requirements. As a result of this, ARMS is being used in more than 120 First Nations communities. Some of the First Nations are ISETSAH sub-agreement holders and use ARMS in that capacity, including all of the BC, MTL, and PEI ISETSAH, and approximately half of the ISETSAH in Ontario and Manitoba. Other First Nations use ARMS as a labour force database or to track client participation in various Indigenous Services Canada (ISC, formerly INAC) funded programs.
AES has also successfully conducted several large evaluations for ESDC over the last ten years. These evaluations focused on Indigenous labour market programs and involved designing and conducting surveys both on and off reserves.
Since 2004, AES has collaborated on a number of projects with Goss Gilroy Inc. (GGI), one of the longest standing evaluation services firms and DPM Research in Canada. These projects include:
(2015) Research on Common Indicators for Career and Employment Services
AES/ARMS was part of a Canadian Career Development Foundation (CCDF) team that was funded by the Policy Research Directorate of Human Resources and Skills Development Canada (HRSDC) to develop and conduct research on common indicators in employment and career services. Working alongside the project team to help develop the indicators, a web-based system was then designed and developed to capture data and report on the indicators developed. After development, the web-based system was deployed to the field and used by groups of employment counselors in New Brunswick, Quebec, and Saskatchewan to capture data on indicators, outcomes, and interventions.
(2011-2012). Summative Evaluation of the Aboriginal Skills and Employment Partnerships Program – Human Resources and Skills Development Canada (HRSDC)
This evaluation assessed the employment impacts of 31 projects funded across Canada to prepare Aboriginal people for long-term employment in jobs resulting from major resource development projects, such as mining, oil and gas, and fisheries. The evaluation involved multiple qualitative and quantitative methods, including econometric analysis of the incremental impacts, using comparison groups and assessments of data and data systems used.
(2005-2010) Evaluation of the Chronic Disease and Injury Prevention Cluster
AES conducted qualitative research to assist GGI in completing this evaluation for the First Nations and Inuit Health Branch of Health Canada.
(2010) Congress of Aboriginal People (CAP) Partnership Research
AES conducted research on effective practices in the development of partnerships between Aboriginal employment service providers, employers and other organizations to create employment opportunities for Aboriginal workers. The methods included a literature review and key informant interviews. A policy paper and a partnership tool kit were developed.
(2010) Congress of Aboriginal People (CAP) Delivery Gaps Research
AES conducted qualitative research to assist GGI in examining service gaps for Aboriginal people under the HRSDC-funded Aboriginal Human Resource Development Agreements (AHRDAs) and identifying approaches to fill these gaps through the new Aboriginal Skills and Employment Training Strategy.
(2009) The Innu, Inuit, and Métis Human Resources Development Strategy (IIMHRDS) Evaluation –
AES was the lead firm under contract to HRSDC to undertake this complex multi-year evaluation project. The Innu, Inuit, and Métis Human Resources Development Strategy (IIMHRDS) evaluation included the integration of several lines of evidence including an environmental scan, detailed data assessment, a survey of over 600 program participants, and extensive analysis of administrative data.
(2006) Aboriginal Skills and Employment Partnerships (ASEP) Evaluation
AES was the lead firm under contract to Employment and Social Development Canada (ESDC, formerly HRSDC) to undertake this complex multi-year evaluation project. The design of the ASEP evaluation included an emphasis on the analysis of administrative data to measure program impacts. The evaluation was divided into two phases. The first phase, the formative evaluation phase, included a detailed database assessment and extensive case studies, key informant interviews, and focus groups. The summative phase included a survey of 1,200 participants and analysis to examine impacts using administrative data for participant and comparison cases.
Labour Market Initiative (LMI) from 2017-2023
AES Inc. – AES Inc. has been funded by ESDC to develop and implement measures, including processes and tools, which will lead to an ongoing collection of labour market information that is annual at a minimum, ongoing (throughout the pilot and beyond) and local (community level) by participating First Nation communities. AES Inc. is working closely with Indigenous Skills Employment and Training (ISET) Program Agreement Holders and First Nations collecting data over the course of the Pilot to fine-tune processes and approaches as well as the funding approach required. AES Inc. holds sub-agreements with all participating ISET Program Agreement Holders or First Nations communities who are participating directly in the Pilot. The main roles and responsibilities of AES Inc. include:
Developing funding agreements between AES Inc. and ISET Program Agreement Holders and providing funding;
- Developing privacy and confidentiality agreements between AES Inc., ISET Program Agreement Holders and First Nations; and engage and conduct community consultations with participating ISET Program Agreement Holders and First Nations;
- Co-developing tools and processes with participating ISET Program Agreement Holders and First Nations communities to enhance capacity related to the data collection of on and off-reserve LMI data;
- Providing on-going support and training;
- Developing and providing participating ISET Program Agreement Holders and First Nations with access to a secure database to store and access individual level data;
- Developing First Nations Community Job Banks with linkages to the National Job Bank; and
- Conducting and supporting analysis of LMI data.